Not a freight company, not a drop-and-go. We bring it, we place it, and we check it against the plans while we're standing in the room.
Most appliance damage and most wrong-model mix-ups get discovered weeks after delivery, when the homeowner opens a box, or when the installer goes to set a unit that doesn't match the order. By then the trades have moved on, the schedule's tight, and a replacement is a three-week problem instead of a same-day one.
We catch it on delivery day, because we're the ones delivering.
Every delivery, we walk the site. That means:
It's the same thing we're looking for in plan review, done one more time with the actual appliance in the actual room.
How plan review works →A freight delivery gets the box to the driveway. We get the appliance into the space, verified and documented, with a person there who knows what it's supposed to be and where it's supposed to go. When something's wrong, you hear it from us that day, usually before you'd have noticed.
What happens at install →